Computer Services - Price List

NEW PRICES - Commencing January 2018

WINDOWS OPERATING SYSTEM INSTALLATION: £40
Would you like to restore your computers operating system to 'as new' condition? Do you want to upgrade to the current Microsoft Windows 10 Operating System from Windows XP, Windows Vista, Windows 7 or Windows 8? Would you like to have Windows and Linux dual-booted on the same machine? We'll gladly perform a fresh operating system installation for you to ensure that your computer runs like new all over again. We'll also install all of the latest Windows updates and system drivers for you to ensure your system is up to date. Free collect and return service within an 8 mile radius of Coventry city centre. Areas outside the 8 mile radius are subject to a £5 travel charge. Please note: This price is based on the assumption that you already own a genuine licensed Operating System (don't worry - most home users do). It does not include the purchase of a Windows Operating System disc or license. We are happy to provide a fully licensed Windows Operating System should you wish to purchase one. Coventry PC Repairs will only carry out work with genuine, legitimate, Microsoft Operating Systems. We will not install illegal copies or "cracked" software. 

 

VIRUS / MALWARE / RANSOMWARE REMOVAL: £40
If your PC, Laptop or Netbook is infected with viruses, malware, spyware or ransomware, we can remove them for you and ensure that your PC is free of "nasties" and working smoothly again. Free collect and return service within an 8 mile radius of Coventry city centre. Areas outside the 8 mile radius are subject to a £5 travel charge.

 

DIAGNOSTICS (LAPTOPS & DESKTOP PCs): *FREE (*provided we carry out the repair after diagnosis - otherwise a £15 charge applies)

Once we have your computer system in our workshop, we will carry out a FREE* diagnostics check - and then give you a quote to repair the problem. *Please Note: The diagnostics test is only free should you choose to proceed with the repair once we have provided you with a quote. If you decide not to proceed with the work once we have carried out the inspection and diagnostics test, then a small fee of £15 will be issued to cover labour time and business overheads.

 

PC & LAPTOP REPAIR: Please call or email us so that we can discuss your problem.
If your PC, Laptop or Netbook has failed due to hardware problems, we can repair it for you. Most repairs are carried out in our workshop where we have specialist tools and anti-static mats available which prevent further damage. In some cases, we may be able to carry out the repair at your home to minimise any disruption to you. Free collect and return service within an 8 mile radius of Coventry city centre. Areas outside the 8 mile radius are subject to a £5 travel charge.

 

LAPTOP / NETBOOK POWER JACK REPLACEMENT: From £15

If your laptop / notebook / netbook power adaptor does not sit tightly, or your battery does not charge properly, it could be a sign that your power jack socket needs replacing. This is a common problem with laptop computers due to the constant plugging in and removal of the power adaptor - which results in a lot of friction-based wear and tear. Power jack prices vary depending on the brand and model number of your system - therefore, the price above is the starting rate that we charge. We can happily give you a full quote for labour and parts once we know the brand and model number of your system. 

 

LAPTOP / NETBOOK SCREEN OR REPLACEMENT: From £60 (Please contact us with your laptop make and model for a quote).

If your laptop / notebook / netbook screen is damaged, cracked or smashed, and needs replacing - or your laptop, notebook or netbook keyboard has become unresponsive after a spillage, and needs a new replacement fitting, our technician is more that happy to replace either of them for you. The price quoted covers labour only - and does not cover the cost of the screen or keyboard. We can happily give you a full quote for labour and parts once we know the brand and model number of your system. 

 

PC HEALTH CHECK & SYSTEM OPTIMIZATION: £35 
This service will help restore lost performance. Over time, your PC, Laptop or Netbook becomes cluttered with large system files, temporary files and junk files that your computer doesn't need. Your hard disc drives often need defragmenting and checking for errors too. We'll also give your system a virus scan and an internal component and cooling fan clean. If you decide to purchase any hardware upgrades (available at extra cost if you wish us to supply them), we'll also fit those for you at the same time at no additional charge. Free collect and return service within an 8 mile radius of Coventry city centre. Areas outside the 8 mile radius are subject to a £5 travel charge.

 

WINDOWS PASSWORD UNLOCKING & RESETTING: £25
This service will enable you to regain access to your desktop computer or laptop again if you've forgotten your password. The technician will remove / unlock your password using specialist tools - and then reset your password to a new memorable password of your choice - or, if you prefer, disable password protection completely. The price shown is based on you dropping off your system to our workshop. If you would prefer our technician to travel to you, then a £5 travel charge will be added.  

 

PC UPGRADES: £20 (Excludes upgraded component cost. This price covers Labour only).
Most computers and laptops can benefit from a performance boost when an upgrade is carried out. A memory upgrade can speed up performance, a new hard disc drive can increase storage capacity, an upgrade from a conventional hard disc drive to a solid-state hard disc drive can provide a significant performance boost, or you may choose to install a specialist graphics card for that demanding new game. Whatever you choose, we can install it for you. Some upgrades can be carried out on your premises. If we need to perform the upgrade in our workshop, then a £5 travel charge will apply. We will advise you whether we need to bring your system to our workshop at the time of your enquiry. 

 

DATA TRANSFER: £30
Bought a new laptop or PC and want to transfer your data to the new computer? Have you upgraded a hard disc drive and need to transfer your data from your old hard disc to your new hard disc? Perhaps your old computer has become unusable and you need to recover all of your music, photos and data files? Look no further - this service is for you. Free collect and return service within an 8 mile radius of Coventry city centre. Areas outside the 8 mile radius are subject to a £5 travel charge.

 

REMOTE ASSISTANCE: £8.50p per 20 minute period.

We may be able to repair some minor issues without even needing to visit you or without needing to see your computer. Some problems can be solved over the internet by using software that will allow our technician to remotely take over your computer to repair your issue. We agree a convenient time to carry out the work - and you simply grant us access to your machine by using our secure remote access software. You simply pay online using our secure payment page for this service. Simple and hassle free. 

 

SMALL WIRELESS NETWORK SET-UP: £30
We'll set up a small wireless network around your home so that you can share files and printers between them all. We'll also test your internet connection to ensure you're getting the maximum available speed on your line.

 

ON-SITE TECHNICIAN TIME: £30 for the first hour, £6 for each 15 minutes thereafter.
If you have a number of tasks that you would like carried out, then we can send a technician to your home to carry out the tasks that you require. You simply pay for the technician time, and then we'll do all the tasks that you require us to do for one flat-rate price.

 

CUSTOM-BUILT DESKTOP PC SYSTEMS: Please email us for a competitive quote

Ever dreamt of a brand new PC built to the specification of your choice? You tell us exactly what you want, and we'll build it for you - it's as simple as that. Free delivery within an 8 mile radius of Coventry city centre upon completion. Areas outside the 8 mile radius are subject to a £5 travel charge. All Custom-Built PC systems come with a one-year warranty.

 

INSURANCE CLAIM LETTERS: £25

If you've claimed on your insurance for a damaged laptop, you may find that your insurance company needs a letter from an independant specialist to confirm the nature and extent of the damage, an opinion on whether the system is repairable or needs replacing, and a quote to repair or replace the system. Coventry PC Repairs are more than happy to write insurance claim letters. We will assess your system, give our expert opinion on the nature of the damage, and give our opinion on whether the system can be repaired or whether it needs replacing. We charge a flat rate of £25 to cover the assessment and letter-writing time. Most insurance companies will cover this fee for you. Please note: We will write an independent, honest and factual report letter based on the state of your system when we carry out our assessment. We will not write a letter based on what the customer wants us to write in order for them to maximise their claim because that could be deemed as acting dishonestly and fraudulently - and Coventry PC Repairs does not encourage or condone such behaviour. 
 

 

PLEASE NOTE: A £25 minimum charge applies on ALL jobs where a home visit is required. This helps to cover the technicians time, vehicle running costs plus other business overheads. Thank you for your understanding. 

 

Sorry, Coventry PC Repairs do not repair iPads, iPhones, Tablets, Apple Computers, Chromebooks, Games Consoles (ie, Xbox, PS4s, etc) or mobile phones. 

OFFERS AND DISCOUNTS:

 

1. Any customer that wishes to bring their computer system to our workshop, and collect it again upon completion of the work, will receive a £5 discount from the prices shown above on any of the following services:

 

Windows Operating System Installations, Virus / Malware / Ransomware Removal, PC & Laptop Repair (after completion of inspection and diagnostics tests), PC Health Check and System Optimization, Data Transfer, Small Wireless Network Set-Up and On-Site Technician time for the first hour (any additional time after the first hour will still be charged at £10 per 30 minutes). 

 

2. Any customer that is happy without our work and leaves a positive review on our FreeIndex reviews page will receive a £5 discount on the following services should they require the services of Coventry PC Repairs again in the future:

 

Windows Operating System Installations, Virus / Malware / Ransomware Removal, PC & Laptop Repair (after completion of inspection and diagnostics tests), PC Health Check and System Optimization, Data Transfer, Small Wireless Network Set-Up and On-Site Technician time for the first hour (any additional time after the first hour will still be charged at £10 per 30 minutes). 

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